You Must Become a Digital Leader. Here's Why "We don't know what we don't know." As consultants, the above phrase is one we hear a lot. It's a common phrase echoed across industries. Organizations can ask themselves, "who's responsible for figuring out what we don't know? Getting [...]
A lot of words have been devoted to a concept called the digital transformation, and there is a reason why. All organizations are currently navigating through digital transformation. If you think you’re not, you better take a look in the mirror. Technology is causing disruptions in every industry and [...]
How HUMALOGY® Added a Silver Lining to a Gloomy Vacation Having just experienced one of the more disappointing vacations in my adult life, I must ponder how technology rescued my week in certain respects. My initial intention for a recent trip was to disconnect myself and my children from the [...]
The Hazards of Poor Service in Customer Experience We’ve all had that moment when we’ve become so frustrated with the customer service of a company that we throw up our hands in disgust. It usually leads to us vowing to disown the company in question. Customer experience is one of, [...]
Profit amplification, increasing revenue while simultaneously containing or lowering operational expense, is a principle we work really hard to help our clients master. That’s why we offer an upcoming course on the subject. The goal of profit amplification is driving revenue while lowering back office costs so you [...]
Using Digital Sales and Marketing to Amplify Profits Do you struggle to get your company to invest in building digital relationships? If you do, your organization is missing a huge opportunity to grow revenue and reach. Companies have worked in the last several decades to wring every possible growth percentage [...]
At Future Point of View, we love trying out new technologies. As a proud American, my first 3D printed object was Lady Liberty. So we recently invested in a 3D printer. Austin Klososky, Digital Marketing Coordinator and 3D Printing Guru has been taking our requests for objects we want [...]
Cybersecurity has become a topic of immense discussion. Yet today it often does not receive the place it deserves at the table. Leaders still believe that what has happened to countless others will not happen to them. We hear this a lot..."It always affects someone else. It can’t happen to [...]
We recently concluded our first Digital Marketing educational series of 2016. In the series, we devoted an entire day to teaching the fundamentals of successful Relationship Journey Mapping. When done right, Relationship Journey Mapping reveals a profound view of what's going on inside the mind of each of your customers, patients, employees, or [...]
As professional technologists, here at FPOV we are both well informed and highly opinionated on the positives and negatives of social technologies in the workplace. When you pause to consider that these tools have really only been around for about a decade, it’s hard to fathom how deeply they have [...]