Leading, managing or overseeing a group of home-based workers is very different than having everyone at the office. The dynamics are different and although technology can help us communicate, it cannot replace some of the human interactions that happen when people are physically together. At this point in history, many [...]
As a strategy firm, we’re meeting and working with companies all over the country and we have been for years. It gives us an interesting perspective on remote work and how well different groups of people handle the dynamic of not being in the same room or collaborating online. [...]
By now, you’ve likely heard the acronym CCPA. If you haven’t, well then you definitely need to read on. CCPA stands for the California Consumer Privacy Act, which is a sweeping data privacy law passed in California that went into effect at the start of this year. The bill was [...]
Avoiding Technology Overwhelm: 4 Stages of an Effective Platform Selection and Implementation Process Platform selection is no simple task. As technology capabilities are increasing, the ability to effectively evaluate, contract, and implement new solutions is becoming more complex, particularly for organizations that have multiple departments [...]
Podcasts To Help Strengthen Your RIVERS OF INFORMATION® We all have more information at our fingertips, and no more time to consume it. It feels like we are inundated with content: email, blogs, tweets, soundless Facebook videos. It’s like a waterfall pouring over us all. A [...]
The Holy Grail of Modern Marketing: Using a Customer Data Platform to Enhance the Customer Experience Wouldn’t it be great if you could … Send a customer, who has not purchased from you in 10 days, and is close to one of your restaurants, a push [...]
Let’s be honest, systems of record (SoR) is not the most exciting of topics, especially when compared to its flashier cousin systems of engagement. Yet SoR is nonetheless critical to developing digital maturity. It is foundational to every business, no matter how "cool" other, non-SoR components, may be. The [...]
It’s still magic even if you know how it’s done. -- Terry Pratchett The first job I landed out of college (nearly twenty years ago) was as a market analyst for the engineering division of a large manufacturer. I was hired by a man called Joe, who was the [...]
We are only beginning to understand the historic and transformative importance of the internet as a platform to flow information to anyone and everything. In the years right before the birth of the Web, we had devised many ways to flow information, but speed and scale were massively limiting [...]
The best football coaches have an ability to transform a gridiron and their teams. They evaluate their opponents, utilize the talent available, and maximize the field conditions to escalate opportunities for success. They’re great leaders. Organizations are quite like football teams in this regard, and so too are leaders like [...]