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The Hazards of Poor Service in Customer Experience We’ve all had that moment when we’ve become so frustrated with the customer service of a company that we throw up our hands in disgust. It usually leads to us vowing to disown the company in question. Customer experience is one of, [...]

Levers of HUMALOGY® Based Lean in Profit Amplification

    Profit amplification, increasing revenue while simultaneously containing or lowering operational expense, is a principle we work really hard to help our clients master. That’s why we offer an upcoming course on the subject. The goal of profit amplification is driving revenue while lowering back office costs so you [...]

2016-10-30T06:07:46-05:00July 12th, 2016|Categories: Technology|Tags: , , , |

Five Dimensions of Digitally Engineered Revenue Growth

Using Digital Sales and Marketing to Amplify Profits Do you struggle to get your company to invest in building digital relationships? If you do, your organization is missing a huge opportunity to grow revenue and reach. Companies have worked in the last several decades to wring every possible growth percentage [...]

Password Poker

Recent massive data dumps display the essential need for password hygiene The nearly irrelevant social site MySpace found itself on the collective tongues of the technology world this month. It wasn’t for a positive reason. No, the site is not making a comeback, unless you consider the sudden comeback [...]

2016-11-07T10:59:42-06:00June 15th, 2016|Categories: Technology|Tags: , , , |

The Rise of Ransomware

Ransomware is messy, ugly, and not going away! Five steps you can take to protect yourself and your organization. Imagine you work at a busy hospital. You arrive at work to find what might be described as a waking nightmare. You sit down to start your day and realize that [...]

2016-11-07T11:00:10-06:00May 18th, 2016|Categories: Technology|Tags: , |